Frequently asked
What people usually ask before starting.
If your question isn't here, we answer it in the demo.
- What happens to my POS and my ERP?
- They stay where they are. Luke wraps them: it reads what they record and gives them back what the agent captures in the location, with nobody typing twice. Today it connects with Square, Toteat, FX6 and SIGO; if your system has an API, it connects.
- Does the agent staff replace my team?
- No. Your team stays on the floor. The staff carries what nobody gets to today: starting every process, requesting the evidence, recording, detecting and reporting. You decide where human control goes.
- Does the team have to install a new app?
- No. The agents operate over WhatsApp and Telegram. The team answers in the channel it already uses; the web workspace is there for whoever supervises and analyses.
- How are processes created?
- By talking to Luke. You describe the process in plain language, with its rules and exceptions, and Luke builds it and hands it to the agent of the area it belongs to.
- How much does it cost?
- One price per location, based on the activity the agents execute. Reaching the plan's limit neither interrupts the service nor triggers variable charges: a fair use policy applies. The plan is set in the demo, with your operation in view.
- Are there feature differences between plans?
- No. The complete product is available on every plan. What changes is the volume of activity the agents execute each month.
- How does it work for chains or enterprise?
- With a tailored plan for holdings and franchise networks, discussed directly with the Luke team.
Let's talk about how your locations run.
In a demo we go through your processes and see which ones each agent on the staff would carry.
Book a demo